Privacy Policy

Last updated: August 2026 · Esmodent Dental Clinic, S-10 Kaushalya Plaza, Gangapur Road, Rudrapur, Uttarakhand 263153 · +91 96344 64206 · [email protected]

Esmodent Dental Clinic ("we", "us") respects your privacy. This policy explains what information we collect through our website and WhatsApp communication, how we use it, and how you can have it deleted.

Information we collect

Booking details you provide: name, mobile number, email (optional), chosen treatment, and appointment date/time.
Payment reference (UPI transaction/UTR number) when you pay online. We do not store card numbers, UPI PINs, or bank credentials.
Messages you send us on WhatsApp, and delivery status of messages we send you.
Basic, non-identifying usage data needed to operate and secure the website.

How we use it

To confirm, schedule, and remind you about appointments and video consultations.
To send booking confirmations and reminders by WhatsApp, SMS, or email.
To provide dental care and respond to your enquiries.
To request feedback or a review after your visit.

We do not sell your data or use it for third-party advertising. We share it only with service providers that help us operate (e.g. WhatsApp/Meta for messaging, our booking and hosting providers), strictly to deliver these services.

WhatsApp messaging

If you book or contact us, we may message you on WhatsApp using Meta's WhatsApp Business Platform to send confirmations, reminders, and replies. You can opt out any time by replying STOP or telling us not to message you.

Data retention

We keep booking records only as long as needed for care, accounting, and legal obligations, then delete or anonymise them.

Data deletion request

You can ask us to delete your personal data at any time. To request deletion:

WhatsApp or call +91 96344 64206, or
Email [email protected] with the subject "Data deletion".

Please include the name and mobile number used for booking. We will delete your data (subject to any records we must keep by law) within 30 days and confirm once done.

Your rights

You may request access to, correction of, or deletion of your personal data using the contact details above.

Contact

Esmodent Dental Clinic · S-10, Kaushalya Plaza, Gangapur Road, near Daksh Chowk, Rudrapur, Uttarakhand 263153 · +91 96344 64206 · [email protected]

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